Refund policy

Last updated: November 4, 2026

We want you to love your vitamins. Here's how returns work. Short version: unopened products can come back within 30 days, and anything damaged or wrong is on us.

Unopened products

You can return unopened products in their original condition within 30 days of delivery for a refund of the item price.

Opened products

For safety, we can't accept returns of opened supplements, unless the product is defective. If something seems off with a product, email us and we'll make it right.

Damaged, defective or wrong items

If your order arrives damaged or defective, or we sent the wrong item, email nick@vytafast.com within 30 days of delivery with your order number and a photo. We'll send a replacement at no cost, or refund you if a replacement isn't available. You won't need to send it back unless we ask.

How to start a return

Email nick@vytafast.com with your order number and the items you'd like to return.
We'll reply with the return address and instructions. Please don't send items back before you hear from us, since returns sent without asking first can't be accepted.
Pack the unopened items securely and ship them back. Unless the return is because of our mistake, return shipping is paid by you, and original shipping charges aren't refundable.

Refunds

Once we receive and inspect your return, we'll email you to say whether it's approved. Approved refunds go back to your original payment method. Your bank or card issuer may take a few business days to post it. If it's been more than 10 business days since we approved your refund, email us.

Bundles

If you return part of an order that got a multi-buy price, we'll refund what you paid for the items you return, based on the discounted price you were charged.